Problems with your personal computer? Maybe I can help. There are a number of ways we can do this. I can help you remotely, or we can organise a time to meet up. Personal computer issues can be so frustrating, and they aren't always easy to fix either. One of the worst things that can happen is when someone fixes your computer - hands it back to you - then when you go in there you can't find anything. So good communication is paramount for both parties. Firstly, you need to understand that sometimes, there are programmes that need to be removed or updated. Secondly, some programmes have unhealthy hidden attachments that can affect your computer, or put a virus in it. Assessing your needs before we start is the best approach.